AI in OVcare

AI for children’s homes and supported accommodation

Explore AI in OVcare’s care management software: policy guidance with OVinsights, plus report summaries, care-record questions, placement review support and risk assessment support in limited rollout. More tools are in development.

Available now

OVinsights

Policy and procedure guidance drawn from your own documents, with source links so staff can check the answer.

  • Ask policy questions through WhatsApp by text or voice.
  • Follow links back to the relevant source document.
  • Use manager oversight of questions to identify topics for training and discussion.

Staff should check the guidance and follow their service’s procedures and escalation arrangements.

Feature availability

AI tools for records, reporting and risk assessments

Report summaries, questions about care records, placement impact assessment support and risk assessment support are in limited rollout to selected customers. Daily recording language support and trend analysis are in development and coming soon.

Limited rollout

AI report summaries

Available to selected customers. Draft summaries from selected records to help staff prepare reports and reviews. Staff should check the content and supporting records before use.

Limited rollout

Ask questions about your care records

Available to selected customers. Ask questions in everyday language to help locate relevant information within OVcare. Answers are intended to support review of the source records.

Limited rollout

AI placement impact assessment support

Available to selected customers. Bring together relevant information about a proposed placement and the young people already in the home, helping managers identify considerations and unanswered questions.

Limited rollout

AI risk assessment support

Available to selected customers. Analyse existing care records to help reviewers identify possible evidence gaps, inconsistencies and questions to explore when updating risk assessments. Staff review the findings and make the assessment decisions.

Coming soon

AI support for clearer daily recordings

Suggest improvements to grammar, wording and clarity. Staff will check the facts and meaning, then approve the proposed wording before saving.

Coming soon

AI trend analysis and reporting

Highlight recurring themes and changes across records for managers to investigate. Findings will need checking against the underlying information.

AI and professional judgement

Your team reviews the results

Care teams remain responsible for checking AI outputs against source records, understanding the context and making care decisions.

Review before use

The daily recording feature in development is planned to include staff review and approval of wording changes before saving. Staff will need to confirm that the facts and meaning remain accurate.

Keep the context

AI can miss details or produce incorrect suggestions. Staff will need to check source records and use professional judgement when reviewing outputs.

Explain data handling

For the upcoming features, privacy controls are part of development. We’ll explain what data is processed, where and how before those features launch. Contact our team for data-handling details for your service and any features currently available to you.

Questions about AI in OVcare

Which AI features can we use today?

OVinsights is available now. Report summaries, questions about care records, placement impact assessment support and risk assessment support are available to selected customers in limited rollout. Daily recording language support and trend analysis are still in development and coming soon.

Who can use the features in limited rollout?

Report summaries, questions about care records, placement impact assessment support and risk assessment support are currently available to selected customers. Wider availability has not been announced. Contact our team about AI feature availability.

When will the new features launch?

We’ll announce availability as each feature is ready. There are no confirmed launch dates on this page yet. You can contact our team to discuss the planned features and your service’s needs.

Will AI change daily records automatically?

The planned feature will suggest wording changes for staff to review. The person checking the record will need to confirm that the facts and meaning are right and approve the changes before saving.

Will AI make care or placement decisions?

AI supports information review and professional assessment. Managers and care professionals retain responsibility for risk, safeguarding and placement decisions. Placement impact assessment support is in limited rollout to selected customers and does not replace professional judgement.

Talk to us about AI in OVcare

Explore OVinsights, ask about the AI features in limited rollout, or discuss the upcoming tools for your service.

Talk to our team