FAQs - Get Answers to Your Questions | OVcare
Help Center

Frequently Asked Questions

Find answers to your most frequently asked questions about OVcare our childcare management software solution.

Please contact us at hello@infomatrix-oneview.com and we will set up an account for your organisation so that you can start using oneview care.
OVcare is available as a Software as a Service (SaaS) product, and you will be paying a fixed set-up fee as well as a monthly subscription based on the type of home. The monthly subscription for a Children's home or Supported accommodation is £250 per month. With a discount applied for every consecutive home.
Purchasing our product comes with 3 free training sessions at no extra cost.
OVcare will be set-up for you to get started within 1 working day.
No, there is no limit on the number of young people which you can have on our system.
No, there are no hidden or additional costs.
Yes, we offer data migration services to help you transfer your data from your current system to OVcare. We will work with you to ensure a seamless transition and minimize any disruptions to your business operations.
Yes, your data is secure on OVcare. We take security extremely seriously and employ various measures to keep your data safe. For more detailed information on our security practices and policies, please refer to our privacy policy.
If you decide to leave OVcare, we will work with you to transfer your data to a new system or provide you with a copy of your data.
OVcare is built on a cloud-based platform that allows for easy scalability and flexibility. Our platform is designed to handle large amounts of data and users, ensuring that our system can grow with your business.
OVcare is built on a cloud-based platform that allows for easy scalability and flexibility. Our platform is designed to handle large amounts of data and users, ensuring that our system can grow with your business.
Ofsted has a positive view of care home management systems, recognizing that they can help to improve the quality of care in care homes.
Yes, OVcare is compatible with both Windows and Mac operating systems. You can access OVcare from any device with an internet connection and a modern web browser.

Still have questions?

Can't find what you're looking for? Book a demo and our team will be happy to answer all your questions.

Book Your Demo