Frequently Asked Questions

How do we start using OVcare?

Please contact us at [email protected] and we will set up an account for your organisation so that you can start using oneview care.

How much does OVcare cost?

OVcare is available as a Software as a Service (SaaS) product, and you will be paying a fixed set-up fee as well as a monthly subscription based on the type of home. The monthly subscription for a Children’s home or Supported accomadation is £250 per month. With a discount applied for every consecutive home.

Is training included in the set-up cost?

Purchasing our product comes with 3 free training sessions at no extra cost.

How long does OVcare take to set-up?

OVcare will be set-up for you to get started within 1 working day.

Is there a limit on how many beds I can have?

No, there is no limit on the number of young people which you can have on our system.

Are there any hidden costs?

No, there are no hidden or additional costs.

Can you migrate data from my current system?

Yes, we offer data migration services to help you transfer your data from your current system to OVcare, We will work with you to ensure a seamless transition and minimize any disruptions to your business operations.

Is my data safe on OVcare?

Yes, your data is secure on OVcare. We take security extremely seriously and employ various measures to keep your data safe. For more detailed information on our security practices and policies, please refer to our privacy policy.

What happens if I want to leave OVcare?

If you decide to leave OVcare, we will work with you to transfer your data to a new system or provide you with a copy of your data.

What is OVcare built on?

OVcare is built on a cloud-based platform that allows for easy scalability and flexibility. Our platform is designed to handle large amounts of data and users, ensuring that our system can grow with your business.

What platform is OVcare built on?

OVcare is built on a cloud-based platform that allows for easy scalability and flexibility. Our platform is designed to handle large amounts of data and users, ensuring that our system can grow with your business.

What does ofsted think?

Ofsted has a positive view of care home management systems, recognizing that they can help to improve the quality of care in care homes.

Can I use OVcare on windows?

Yes, OVcare is compatible with both Windows and Mac operating systems. You can access OVcare from any device with an internet connection and a modern web browser.

Free Demo Available